Frequently Asked Questions
Emergency Lights
I see the name Synco on my emergency light. What is Synco?
Prior to 1970, Nylube was known as Synco. Synco is still a brand name we use for emergency lights.
My emergency light has a dim glow. What is wrong with the unit?
Possibly nothing. Actually, the dim glow is a protective feature which prevents the overcharging of the battery by the charging module. In Nylube's patented circuit, the light bulbs act as a load resistor, allowing a standard (Part#2005) battery to last in excess of 10 years. Our competitors units without this feature require battery replacement within five years. A dim glow also indicates both light bulbs are functioning (when one bulb burns out, the other will come to full brightness) and also that the unit is fully charged. As long as the glow is dim and the bulbs come on full bright when the test button is pressed, the unit is working as intended.
Do you have models which meet the Canadian code?
Yes, we have two models which are CSA labeled. The EL-CSA looks similar to the EL-SS, and is self contained and surface mounted. The ELW-2INT/CSA looks similar to the ELW-2 w/Bell and has the power supply and bell mounted to the elevator ceiling and the fixture surface mounted inside the elevator.
How can I determine the age of my Emergency Light?
Every Nylube Emergency Light has a serial number on the charging module. The serial number is two digits followed by a dash and then four or five digits. The first two digits are the year of manufacture, so for example 88-5321 indicates the unit was made in 1988. Emergency Lights should be replaced after about 12-14 years.
What is the warranty on Emergency Lights?
Nylube warrants its Emergency Lights to be free from defects in materials, workmanship and functions for a period of two years. In addition, batteries and electronic modules that fail after two years will be replaced on a pro-rated basis for an addional five years.